Last Updated: 09.11.2024

At Dragondildo.co, we strive to offer a smooth and secure shopping experience for our customers. Please review our Shipping Policy for important details regarding order processing, shipping times, and costs.

Shipping Locations

We currently offer shipping to the following countries:

• Australia
• Austria
• Belgium
• Canada
• Croatia
• Czech Republic
• Denmark
• Finland
• France
• Germany
• Hungary
• Ireland
• Italy
• Netherlands
• Poland
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• United Kingdom
• United States

Shipping Methods and Costs

• Shipping Method: We use standard shipping for all orders.
• Flat-Rate Shipping: We charge a flat shipping rate of $7 USD for all orders, regardless of the destination country.
• Shipping Costs: Shipping costs are added during checkout based on the items in your order and the destination country.

Processing and Shipping Times

• Processing Time: Orders are processed within 1-3 business days after purchase.
• Delivery Time: Delivery times vary by location:
  • Domestic (Australia): 5-7 business days
  • International Orders: 5-15 business days depending on the destination country.
• Weekends and Holidays: Orders are not processed on weekends or public holidays. Please expect delays during peak periods such as holidays.

International Shipping

• Available Countries: We offer international shipping to the countries listed above.
• Shipping Rates: Please note that shipping rates are the same for all international destinations.
• Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or additional import fees that may be charged by their country upon arrival. We are not responsible for any delays due to customs processing.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor the status of your shipment.

Undelivered or Lost Packages

If your package is lost or undelivered, please contact us immediately. We will investigate the issue with the carrier. Please note, we do not offer replacements for lost or undelivered items, as this is handled by the shipping carrier.

Packaging

For your privacy and peace of mind, all items are shipped in discreet packaging. Your order will not contain any identifying labels that would disclose the contents of the package.

Returns and Exchanges

Please refer to our Return Policy for information regarding returns and exchanges. Shipping costs are non-refundable, and the buyer is responsible for return shipping costs.

Special Shipping Considerations

During holiday seasons or promotional sales events, shipping times may be slightly longer due to high order volume. We will make every effort to ensure that your order reaches you as quickly as possible.